Data Center Lead: Hands-On Ops & Team Builder

Milestone Technologies, Inc.; Jeffersonville (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Milestone Technologies, Inc. is seeking a Data Center Lead to guide daily operations, work hands-on with Data Center Technicians, and manage installations, troubleshooting, and maintenance of servers, networking gear, and cabling. The role emphasizes leadership, safety, and efficient service delivery.

You will oversee on-site teams, ensure compliance, drive continuous improvement, and coordinate with cross-functional partners to uphold service excellence and operational performance.

Qualifications

• Minimum 2 years of leadership experience in a technical environment.
• Strong written and verbal communication in English.
• Ability to learn new software quickly and adapt to changing technologies.

Responsibilities

• Lead by example and foster a constructive team atmosphere.
• Ensure compliance and quality of data center services and adherence to policies.
• Provide technical direction and training for setup, deployment, and troubleshooting.
• Manage ticket workflows, inventory, and scheduling to meet SLAs.
• Act as escalation point for operational issues and coach technicians.

Skills

Leadership experience

Cross-functional collaboration

English fluency

Multi-tasking

Hardware diagnostics

Budgeting & KPIs

Inventory management

Mentoring

Learning agility

Education

Associate or Bachelor’s degree in a related field

Tools

Inventory management systems

Job description

Milestone Technologies, Inc. is seeking a Data Center Lead to guide daily operations, work hands-on with Data Center Technicians, and manage installations, troubleshooting, and maintenance of servers, networking gear, and cabling. The role emphasizes leadership, safety, and efficient service delivery.

You will oversee on-site teams, ensure compliance, drive continuous improvement, and coordinate with cross-functional partners to uphold service excellence and operational performance.