Senior Data Center Operations & Facilities Manager

CyrusOne; Sterling, Northern (VA, KY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

CyrusOne in Sterling, VA seeks a Senior Facility Manager to oversee daily data center operations and critical infrastructure. You will manage internal and external resources and ensure service delivery aligns with CyrusOne standards, while directing regional build-outs and customer orders.

Ideal candidates bring 10+ years of supervisory experience, strong communication skills, and a proven track record in managing complex facility operations.

Qualifications

• Bachelor's Degree in Electrical or Mechanical Engineering or related field (equivalent work experience may be substituted).
• 7+ years experience in managing and maintaining critical infrastructure, preferably in a data center environment.
• 10+ years supervisory or personnel management experience preferred.
• Excellent verbal and written communication skills.
• Ability to work with all levels of people within the organization.
• Ability to direct and manage work groups.
• Excellent organizational skills.
• Ability to work under pressure and manage multiple concurrent priorities.
• Excellent time management skills.
• Strong customer service skills.
• Ability to develop and document procedures and train personnel on procedures.
• Positive attitude with customer-first mentality.

Responsibilities

• Oversee day-to-day facility operations and coordinate with on-site engineering teams.
• Manage preventative and corrective maintenance programs for the region.
• Direct resolution of incidents and issues; provide RCA documentation.
• Coordinate with third-party management on staff development and training.
• Maintain operations policies, procedures and guidelines.
• Oversee asset tracking and reporting for customers and internal stakeholders.
• Lead incident management from inception to resolution and RCA.

Skills

Facility management

Leadership

Communication

Budgeting

MS Office

Customer service

Education

Bachelor's Degree in Electrical or Mechanical Engineering or related field

Tools

Microsoft Office

Job description

CyrusOne in Sterling, VA seeks a Senior Facility Manager to oversee daily data center operations and critical infrastructure. You will manage internal and external resources and ensure service delivery aligns with CyrusOne standards, while directing regional build-outs and customer orders.

Ideal candidates bring 10+ years of supervisory experience, strong communication skills, and a proven track record in managing complex facility operations.