Senior Data Center Lead Technician Hands-On & Leader

Advanced Micro Devices, Inc.; Arizona; On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

AMD benefits at a glance

Job summary

Advanced Micro Devices, Inc. is seeking a Senior Data Center Technician Lead to join our VSEI Field Services team in the Phoenix, AZ area. You will lead daily huddles, provide hands-on server troubleshooting, and coordinate with project managers and leadership to keep tickets moving forward.

You will balance hands-on work with leadership duties, guiding technicians, and expanding toward future technical leadership opportunities while maintaining a broad view of site operations.

Qualifications

• High school diploma or GED desired.
• College-level education in Information Technology, Computer Science, or related technical discipline preferred.
• CompTIA A+ or equivalent certification preferred.

Responsibilities

• Lead daily team huddles and communicate priorities, ticket activity, blockers, and site updates.
• Provide hands-on guidance to technicians troubleshooting server-related issues.
• Perform server troubleshooting, break/fix activities, and ticket work within the data center environment.
• Maintain visibility into active ticket queue, blockers, and progress.
• Coordinate parts checkout and provide hands-on support to technicians working on server hardware.

Skills

Server troubleshooting

Server hardware

PowerShell

Linux CLI

Networking basics

Ticket management

Technical guidance

Education

High school diploma

IT-related coursework

CompTIA A+ certification

Tools

PowerShell

Linux

Job description

Advanced Micro Devices, Inc. is seeking a Senior Data Center Technician Lead to join our VSEI Field Services team in the Phoenix, AZ area. You will lead daily huddles, provide hands-on server troubleshooting, and coordinate with project managers and leadership to keep tickets moving forward.

You will balance hands-on work with leadership duties, guiding technicians, and expanding toward future technical leadership opportunities while maintaining a broad view of site operations.