Phoenix Data Center Tech Lead - Hands-On & Mentorship

Advanced Micro Devices, Inc.; Phoenix (AZ); On-site; USD 85,000 - 125,000; Full time

Job summary

Advanced Micro Devices, Inc. in Phoenix, AZ is seeking a Senior Data Center Technician Lead to guide a team of data center technicians, lead daily huddles, and manage ticket progress while remaining hands-on with servers.

This role bridges technical work and leadership, driving project updates and blockers to leadership. The ideal candidate will communicate clearly, manage multiple priorities, and mentor teammates as they grow into technical leadership roles within a fast-paced data center

Qualifications

• High school diploma or GED; college-level IT education preferred.
• College-level IT education preferred.
• CompTIA A+ or equivalent certification is preferred.
• Experience with PowerShell and Linux command-line environments.
• Experience managing technical tickets and guiding technicians on complex problems.

Responsibilities

• Lead daily team huddles to communicate priorities and ticket activity.
• Provide hands-on guidance to technicians troubleshooting server issues.
• Perform server break/fix activities and ticket work within the data center environment.
• Maintain visibility into the site's active ticket queue, blockers, and progress.
• Serve as a liaison between technicians, project managers, and management.
• Coordinate parts checkout and provide hands-on support to technicians.
• Provide daily roll call, huddle notes, and end-of-day ticket status updates.
• Within 30–90 days, learn team processes, systems, and the technical environment.
• Long term, act as a trusted higher-level technical resource for troubleshooting and communication.

Skills

Leadership

Communication

Troubleshooting

Ticketing

Server hardware

Organizational skills

Mentoring

Education

High school diploma or GED

College-level IT education

CompTIA A+ certification

Tools

PowerShell

Linux

Job description

Advanced Micro Devices, Inc. in Phoenix, AZ is seeking a Senior Data Center Technician Lead to guide a team of data center technicians, lead daily huddles, and manage ticket progress while remaining hands-on with servers.

This role bridges technical work and leadership, driving project updates and blockers to leadership. The ideal candidate will communicate clearly, manage multiple priorities, and mentor teammates as they grow into technical leadership roles within a fast-paced data center