Data Center Technician — Hands-on Ops for Reliable Hardware

Advanced Micro Devices, Inc.; Northern (KY); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Advanced Micro Devices, Inc. (AMD) is seeking a hands-on Data Center Operations professional to support deployment and maintenance of data center hardware, including servers, storage, and network devices, at a customer data center in Iowa.

You will diagnose hardware failures, assist with refreshes, and create SOPs and knowledge articles to improve operations. You will work with internal engineering teams and customer stakeholders to ensure reliable service delivery, adhere to safety standards,

Qualifications

• Hands-on experience with data center hardware, IT equipment, and cabling.
• Ability to diagnose and replace faulty components.
• Familiarity with ticketing systems and workflow management.
• Knowledge of safety procedures in a data center environment.
• Strong communication skills when interacting with internal and external partners.

Responsibilities

• Support deployment and maintenance of data center hardware including servers, storage, and network devices
• Perform diagnostics and troubleshoot hardware failures to minimize service disruption
• Execute staging, labeling, cabling, grounding, and quality checks according to safety and deployment standards
• Assist with hardware refreshes, upgrades, and decommissioning activities
• Create and refine documentation such as SOPs, KB articles, and lessons learned
• Manage work via ticketing systems and deliver against established SLAs/KPIs
• Escalate incidents appropriately and provide timely updates to stakeholders
• Contribute to a positive team culture by collaborating, sharing knowledge, and supporting peers
• Learn the customer’s environment and understand the impact of your work on operational success

Skills

Data center hardware

Troubleshooting

Documentation

Safety procedures

Communication

Education

Technical IT certs or coursework

Job description

Advanced Micro Devices, Inc. (AMD) is seeking a hands-on Data Center Operations professional to support deployment and maintenance of data center hardware, including servers, storage, and network devices, at a customer data center in Iowa.

You will diagnose hardware failures, assist with refreshes, and create SOPs and knowledge articles to improve operations. You will work with internal engineering teams and customer stakeholders to ensure reliable service delivery, adhere to safety standards,