Lead Data Center Technician: Hands-On Team Leader

AMD; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

AMD is seeking a Senior Data Center Technician Lead for the VSEI Field Services team in the Phoenix, AZ area. This hands-on leadership role combines technical troubleshooting with guidance for a team of technicians, managing tickets, and communicating status to leadership.

You will balance hands-on server work with coordinating daily huddles, blockers, and project updates. The ideal candidate will blend communication, organization, and technical curiosity to supervise site operations and develop

Qualifications

• Experience in data center environments or server hardware support.
• Strong break/fix, troubleshooting and problem-analysis skills.
• Experience with server hardware installation, configuration, and management.
• Familiarity with PowerShell and Linux command-line environments.
• Knowledge of networking equipment and how to troubleshoot issues.
• Experience managing technical tickets and communicating status and blockers.

Responsibilities

• Lead daily team huddles to communicate priorities and ticket activity.
• Provide hands-on guidance to technicians troubleshooting server issues.
• Perform server troubleshooting and fix activities within data center environments.
• Maintain visibility into the site's active ticket queue and progress.
• Serve as liaison between technicians, PMs, and management for updates.
• Coordinate parts checkout and provide hands-on support on server hardware.
• Deliver daily roll calls, huddle notes, and end-of-day status updates.
• Learn team processes and environment in the first 30 days.
• Develop proficiency with admin responsibilities and SKUs in 60–90 days.
• Act as a higher-level technical resource to assist technicians and drive communication.

Skills

Data center operations

Server hardware

Troubleshooting

PowerShell

Linux

Communication

Mentoring

Ticket management

Education

HS Diploma

IT coursework

CompTIA A+

Job description

AMD is seeking a Senior Data Center Technician Lead for the VSEI Field Services team in the Phoenix, AZ area. This hands-on leadership role combines technical troubleshooting with guidance for a team of technicians, managing tickets, and communicating status to leadership.

You will balance hands-on server work with coordinating daily huddles, blockers, and project updates. The ideal candidate will blend communication, organization, and technical curiosity to supervise site operations and develop