Senior Data Center Cluster Operations Lead

Amazon; New Carlisle (IN); On-site; USD 170,000 - 265,000; Full time

Job summary

Amazon Web Services seeks a Cluster Operations Leader to oversee data center clusters and colocation operations across a region. This senior role combines strategic oversight with hands-on management of safety, availability, and efficiency in DCO and DCEO environments.

You will build and lead high-performing teams, drive continuous improvement, and partner with global stakeholders to deliver scalable, cost-efficient infrastructure for AWS's cloud services in the AMER Central region.

Qualifications

• Bachelor's or Master's degree in computer science, engineering or a related technical field.
• 10+ years of relevant management experience in Data Centers operations, facility engineering operations, information technology critical environment facilities, advanced high-volume manufacturing, datacenter buildouts and scaling, or similar experience.
• Demonstrated track record in delivering complex analytical and quantitative projects through verbal and written communication.
• Proven ability to hire, develop and manage high-performing geographically distributed technical teams.
• Excellent written and verbal communications skills.

Responsibilities

• Hire, manage, and develop the operations team, including compute and engineering operations managers, and their teams
• Achieve organizational performance goals for safety, security, availability, scaling, efficiency, and cost
• Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions
• Operate and maintain mechanical, electrical, and controls systems in Amazon Data Centers, including preventive maintenance, corrective maintenance, and change management
• Manage Colocation Data Centers service providers to meet or exceed contracted performance SLAs
• Lead safety, security, and availability incident response, management, and resolution
• Improve operational processes, procedures, methods, and tools continuously

Skills

Leadership experience

Data Center operations

Strategic planning

Communication skills

Project management

Education

Bachelor's or Master's degree in computer science, engineering or a related technical field

Job description

Amazon Web Services seeks a Cluster Operations Leader to oversee data center clusters and colocation operations across a region. This senior role combines strategic oversight with hands-on management of safety, availability, and efficiency in DCO and DCEO environments.

You will build and lead high-performing teams, drive continuous improvement, and partner with global stakeholders to deliver scalable, cost-efficient infrastructure for AWS's cloud services in the AMER Central region.