Cloud Data Center Ops Leader — Scale & Excellence

Amazon Web Services (AWS); Benton (LA); On-site; USD 164,000 - 258,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Cluster Operations Leader to oversee data center clusters and colocation operations in the Benton, LA region.

You will lead DCO and DCEO functions, ensure safety, security, availability, and cost management, and drive scalable, world-class operational performance. You will build and guide high-performing teams, manage daily operations, and partner with security and facilities to deliver reliable cloud infrastructure.

Qualifications

• Bachelor's or Master's degree in computer science, engineering or a related technical field.
• 10+ years of relevant management experience in datacenter operations, facility engineering operations, information technology critical environment facilities, advanced high volume manufacturing, datacenter build-outs and scaling, or similar experience.
• Experience hiring, developing, and managing high-performing technical teams.
• Can show strong verbal and written communication skills.
• Demonstrated track record in delivering complex analytical and quantitative projects through verbal and written communication.

Responsibilities

• Hire, manage, and develop the operations team, including compute and engineering operations managers, and their teams
• Achieve organizational performance goals for safety, security, availability, scaling, efficiency, and cost
• Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions
• Operate and maintain mechanical, electrical, and controls systems in Amazon Data Centers, including preventive maintenance, corrective maintenance, and change management
• Manage Colocation Data Centers service providers to meet or exceed contracted performance SLAs
• Lead safety, security, and availability incident response, management, and resolution
• Improve operational processes, procedures, methods, and tools continuously

Skills

Leadership

People management

Communication skills

Analytical thinking

Education

Bachelor's or Master's degree in computer science, engineering or a related technical field

Job description

Amazon Data Services, Inc. is seeking a Cluster Operations Leader to oversee data center clusters and colocation operations in the Benton, LA region.

You will lead DCO and DCEO functions, ensure safety, security, availability, and cost management, and drive scalable, world-class operational performance. You will build and guide high-performing teams, manage daily operations, and partner with security and facilities to deliver reliable cloud infrastructure.