Senior Data Analyst

Experis Technology Group; New York (NY); Hybrid; USD 51,000 - 73,000; Full time

Job summary

Experis Technology Group seeks a Senior Data Analyst to join a team focused on production support, data analysis, and Salesforce-related application enhancements. You will bridge business users and technology teams, owning production issues and driving releases from analysis to closure.

The role involves leadership of a team, collaboration with cross-functional groups, and end-to-end release activities in a hybrid New York environment.

Qualifications

• Strong hands-on experience with SQL for data analysis and troubleshooting.
• Proven Production/Application Support experience, including incident and change management.
• Working knowledge of Salesforce and related data/integration concepts.
• Experience with Release and Change Management, including validation and rollback planning.

Responsibilities

• Lead and manage a team supporting business-critical applications and project deliverables.
• Partner daily with business users, development, QA, and support teams to drive requirements and resolve production issues.
• Use SQL and Excel for data analysis, troubleshooting, reconciliation, and production issue investigation.
• Own production support activities including incidents, defects, data issues, root-cause analysis, and resolution.
• Serve as Release Manager for production changes and application enhancements end-to-end, including dependency/risk assessment and rollback planning.

Skills

SQL

Excel

Salesforce

Tools

Salesforce

Job description

Our client is seeking a Senior Data Analyst to join a team focused on production support, data analysis, and Salesforce-related application enhancements. As a Senior Data Analyst, you’ll be the bridge between business users and technology teams-owning production issues, driving application improvements, and helping ensure releases move smoothly from requirement analysis through implementation and closure.

Job Title: Senior Data Analyst

Location: 1 New York Plz, New York, NY (Hybrid: 3 days a week; onsite interview required)

Pay Range: $45 per hour on W2

What's the Job?

• Lead and manage a team supporting business-critical applications and project deliverables.
• Partner daily with business users, development, QA, and support teams to drive requirements and resolve production issues.
• Use SQL and Excel for data analysis, troubleshooting, reconciliation, and production issue investigation.
• Own production support activities including incidents, defects, data issues, root-cause analysis, and resolution.
• Serve as Release Manager for production changes and application enhancements end-to-end, including dependency/risk assessment and rollback planning.

What's Needed?

• Strong hands-on experience with SQL and Excel for data analysis and troubleshooting.
• Proven Production/Application Support experience, including incident and change management.
• Working knowledge of Salesforce and related data/integration concepts.
• Experience with Release and Change Management, including validation and rollback planning.
• Ability to lead technical/analytical work, manage multiple priorities, and communicate clear status, risks, and escalations to stakeholders.

What's in it for me?

• Opportunity to independently lead delivery and production support for business-critical applications.
• Direct impact by translating business requests into clear requirements and driving them to successful implementation.
• Ownership of release execution-from planning and risk assessment to closure and tracking.
• A role that strengthens your SQL, troubleshooting, and Salesforce support expertise in a real-world production environment.
• Collaboration with cross-functional teams to continuously improve stability, support processes, and release outcomes.