Senior Data Analyst & Release Lead – Hybrid

Capgemini; New York (NY); Hybrid; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement benefits

Job summary

Capgemini is seeking a Senior Data Analyst with strong SQL, production support, and Salesforce knowledge to independently lead a team and manage day-to-day application delivery.

The candidate will act as the key liaison between business users and technology teams, owning production issues, application enhancements, and releases from requirement analysis through implementation and closure.

Qualifications

• Strong hands-on SQL, Excel and data analysis experience.
• Working knowledge of Salesforce and related data/integration concepts.
• Experience in Release and Change Management.
• Experience leading a technical/analytical team and driving deliverables.
• Strong understanding of SDLC, production deployments, incident and change management.

Responsibilities

• Lead and manage a team supporting business-critical applications and project deliverables.
• Work closely with business users, development, QA, and support teams on a daily basis to drive requirements and resolve issues.
• Use SQL and Excel for data analysis, troubleshooting, reconciliation, and production issue investigation.
• Manage production support, including incidents, defects, data issues, root-cause analysis, and resolution.
• Support and analyze requirements related to Salesforce applications, data, and integrations.
• Serve as Release Manager, owning production changes and application enhancements end-to-end.
• Analyze business requests, translate them into clear requirements, and coordinate development, testing, approvals, and production implementation.
• Assess release dependencies and risks and ensure appropriate validation and rollback planning.
• Track requirements and production changes through successful implementation and closure.
• Provide clear status, risk, and escalation communication to business and technology stakeholders.
• Drive continuous improvements in application stability, support processes, and release execution.

Skills

SQL

Data analysis

Incident management

Team leadership

Stakeholder communication

Problem solving

Tools

Salesforce

Excel

Release Management

SDLC

Job description

Capgemini is seeking a Senior Data Analyst with strong SQL, production support, and Salesforce knowledge to independently lead a team and manage day-to-day application delivery.

The candidate will act as the key liaison between business users and technology teams, owning production issues, application enhancements, and releases from requirement analysis through implementation and closure.