Senior D365 CE Consultant — Remote, Power Platform Focus

mcaconnect; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

401k with company matching

Home office stipend

Medical, dental and vision coverage

Health Savings Account

Job summary

MCA Connect is seeking a Senior Functional Consultant for Dynamics 365 CE to work remotely in the United States. The role focuses on configuring CRM features, integrating Power Platform solutions, and guiding clients through discovery, design, and deployment of CE capabilities across Sales, Service, Field Service and Customer Insights.

The candidate will produce clear documentation, participate in agile delivery, and collaborate with technical teams on data migration and reporting.

Qualifications

• 4+ years in Dynamics 365 CRM implementations or support.
• Experience with Dataverse and model-driven apps.
• Ability to document requirements and configurations.
• Familiarity with agile delivery and UAT.

Responsibilities

• Participate in discovery and design to capture requirements, user stories, acceptance criteria, and configuration decisions.
• Configure D365 CE and Power Platform features including model-driven apps, tables, forms, views, dashboards, business rules, and security roles.
• Support Sales, Customer Service, Field Service, Customer Insights, and related CE/CX capabilities.
• Prepare functional design documents, process flows, configuration workbooks, test scripts, training materials, and user adoption content.
• Maintain requirements traceability from discovery notes to user stories, design decisions, and training materials.
• Support backlog refinement, sprint demos, CRP/UAT planning, test execution, defect triage, release readiness, go-live support, and hypercare activities.
• Partner with technical consultants on integrations, data migration, reporting, security, and custom extension requirements.
• Help clients evaluate standard functionality versus customization and escalated scope, adoption, data, and process risks early.
• Maintain awareness of Microsoft Copilot, embedded intelligence, Power BI, and automation capabilities that can improve user productivity and customer experience.

Skills

D365 CE

CRM implementation

Documentation

Agile delivery

Tools

Dataverse

Power Automate

Power BI

Model-driven apps

Microsoft 365

Job description

MCA Connect is seeking a Senior Functional Consultant for Dynamics 365 CE to work remotely in the United States. The role focuses on configuring CRM features, integrating Power Platform solutions, and guiding clients through discovery, design, and deployment of CE capabilities across Sales, Service, Field Service and Customer Insights.

The candidate will produce clear documentation, participate in agile delivery, and collaborate with technical teams on data migration and reporting.