Senior Cybersecurity Solutions Architect & Trusted Advisor

ServiceNow, Inc.; Dallas (TX); On-site; USD 149,000 - 230,000; Full time

Benefits offered by this job

Health plans

401(k) plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow, Inc. in Dallas is seeking a Solution Consultant to partner with Sales and help GHE customers address complex security, identity, access, asset visibility, exposure management, and risk challenges.

You will serve as a trusted technical and business advisor, leading discovery, solution design, product demonstrations, proof-of-value engagements, and customer validation activities with security, identity, infrastructure, IT, risk, and executive stakeholders.

Qualifications

• 5+ years in Solution Consulting or related technical role.
• 5+ years in customer-facing technical, pre-sales, or customer support roles.
• Experience supporting complex cybersecurity, SaaS, or enterprise platform sales cycles with enterprise customers.
• Strong understanding of cybersecurity concepts, identity and access governance and risk, and security operations.
• Strong working knowledge of enterprise networking: routing, switching, VLANs, subnetting, firewalls, DNS, NAT, network segmentation.

Responsibilities

• Lead technical discovery, solution design, and customer validation with Sales.
• Deliver compelling virtual and in-person technical demonstrations.
• Deploy and support proof-of-value engagements and PoCs.
• Translate technical capabilities into measurable business outcomes.
• Serve as a trusted advisor during evaluations, competitive situations, and executive discussions.
• Develop customer-facing documentation, technical summaries, and solution narratives.

Skills

Solution Consulting

Sales Engineering

Pre-Sales Engineering

Solutions Architecture

Cybersecurity concepts

Enterprise networking concepts

Presentation skills

Executive communication

Stakeholder engagement

Deal progression

Education

BS in Computer Science

MIS

Cybersecurity

Tools

NetFlow

Packet capture

SPAN ports

Job description

ServiceNow, Inc. in Dallas is seeking a Solution Consultant to partner with Sales and help GHE customers address complex security, identity, access, asset visibility, exposure management, and risk challenges.

You will serve as a trusted technical and business advisor, leading discovery, solution design, product demonstrations, proof-of-value engagements, and customer validation activities with security, identity, infrastructure, IT, risk, and executive stakeholders.