Senior Security & Identity Solutions Consultant

ServiceNow; Phoenix (AZ); On-site; USD 169,000 - 200,000; Full time

Benefits offered by this job

Health plans

401(k) plan with company match

ESPP

Flexible time away

Family leave

Job summary

ServiceNow is seeking a Solution Consultant to partner with Sales and help enterprise customers address complex security, identity, access, asset visibility, exposure management, and risk challenges.

You will lead discovery, solution design, product demonstrations, POV engagements, and validations with security, identity, infrastructure, IT, risk and executive stakeholders to connect capabilities to measurable business outcomes.

Qualifications

• 5+ years in Solution Consulting or related technical role.
• 5+ years of customer-facing technical, pre-sales, or support experience.
• Experience supporting complex cybersecurity, SaaS or enterprise platform sales cycles.
• Strong understanding of cybersecurity concepts, identity and access, governance and risk, and security operations.
• Strong working knowledge of enterprise networking concepts including routing, switching, VLANs, subnetting, firewalls, DNS, NAT and network segmentation.
• BS degree in Computer Science, MIS, Cybersecurity or equivalent experience.

Responsibilities

• Partner with Sales to lead technical discovery, solution design, and customer validation.
• Deliver compelling virtual and in-person technical demonstrations.
• Deploy and support proof-of-value and proof-of-concept engagements.
• Translate technical capabilities into business outcomes.
• Serve as a trusted advisor during evaluations, competitive situations, and executive discussions.
• Develop customer-facing documentation, technical summaries, and solution narratives.
• Lead technical training sessions based on customer use cases and POV findings.
• Support marketing events, conferences, webinars, and speaking engagements.
• Collaborate with Product, Enablement, Marketing, Customer Success and Support teams to share field insights and improve execution.
• Travel as required, typically 25–50%, depending on region and business needs.

Skills

Solution Consulting

Pre-Sales

Enterprise Sales

Cybersecurity

Networking

Executive Communication

Education

BS in CS / MIS / Cybersecurity

Job description

ServiceNow is seeking a Solution Consultant to partner with Sales and help enterprise customers address complex security, identity, access, asset visibility, exposure management, and risk challenges.

You will lead discovery, solution design, product demonstrations, POV engagements, and validations with security, identity, infrastructure, IT, risk and executive stakeholders to connect capabilities to measurable business outcomes.