Senior Cybersecurity CSM — MEA, Remote-First, Travel

Dragos

United States

Remote

USD 90,000 - 130,000

Full time

5 days ago

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Job summary

Dragos is the global leader in xOT cybersecurity, delivering technology, threat intelligence, and expert services. This remote-friendly role focuses on onboarding, adoption, renewals, and business reviews across MEA, aligning solutions with customer security and operational goals.

Travel up to 30%; 5+ years in customer success or account management in cybersecurity or SaaS; Arabic, English, and French preferred; strong communication skills are essential.

Qualifications

5+ years in Customer Success/Account Management in cybersecurity or SaaS.
ICS/OT security knowledge and MEA experience preferred.
Excellent communication; Arabic, English, and French preferred.

Responsibilities

Own onboarding, adoption, renewals, and business reviews.
Collaborate with internal teams; travel up to 30%.
Monitor health metrics and manage at-risk accounts.

Skills

Customer Success

Account Management

Cybersecurity

SaaS

Arabic

English

French

Job description

Travel up to 30%; 5+ years in customer success or account management in cybersecurity or SaaS; Arabic, English, and French preferred; strong communication skills are essential.

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