Senior Cyber ServiceNow Architect & GRC Leader

Deloitte France; Minneapolis (MN); On-site; USD 163,000 - 322,000; Full time

Job summary

Deloitte is seeking a ServiceNow Senior Manager in the Cyber Strategy & Transformation team to lead IRM, GRC and SecOps implementations on the ServiceNow platform. You will work with executive stakeholders and global teams to deliver secure, compliant solutions.

Ten-plus years in tech risk, deep ServiceNow expertise, and prior Big 4 consulting are required. The role involves 50% travel and opportunities to shape go-to-market and client outcomes.

Qualifications

• BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business or related field.
• 10+ years of hands-on experience on Tech Risk technology solution designs and architect, including ITOM, ITAM, IRM, SecOps, TPRM.
• 10+ years of demonstrated deep technical expertise in ServiceNow, typically evidenced by advanced ServiceNow certifications and hands-on experience designing, configuring, and integrating complex ServiceNow solutions.
• 10+ years of experience leading ServiceNow implementations including solution design and technical architecture.
• Previous consulting or Big 4 experience.
• Ability to travel 50% on average.
• Limited immigration sponsorship may be available.
• Preferred: ServiceNow CMA/CTA certifications.

Responsibilities

• Develop and execute strategies for integrated risk management (IRM), governance, risk, and compliance (GRC), and Security Operations (SecOps) leveraging the ServiceNow platform.
• Design and implement enterprise risk and compliance frameworks aligned with ISO 27001, NIST, COBIT, PCI, HIPAA using ServiceNow GRC and SecOps modules.
• Oversee delivery of ServiceNow-based cyber risk solutions, ensuring alignment with best practices and evolving client needs.
• Lead assessment, configuration, and deployment of ServiceNow IRM, GRC, and SecOps modules, including ITSM, ITAM, CMDB, and automation workflows.
• Drive continuous improvement by applying industry-leading practices and ServiceNow capabilities to enhance cyber risk management and service delivery.
• Serve as a trusted advisor to executive stakeholders, translating business requirements into effective ServiceNow technical solutions.
• Contribute to practice development by creating go-to-market strategies and innovative ServiceNow-based solutions for client cyber risk challenges.
• Provide thought leadership on ServiceNow GRC and SecOps trends and evaluate emerging requirements and technologies.
• Lead and mentor global teams to ensure high-quality delivery of ServiceNow cyber risk management services.

Education

BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business or related field

Tools

ServiceNow

ITOM

ITAM

IRM

SecOps

TPRM

CMA/CTA (Preferred)

Job description

Deloitte is seeking a ServiceNow Senior Manager in the Cyber Strategy & Transformation team to lead IRM, GRC and SecOps implementations on the ServiceNow platform. You will work with executive stakeholders and global teams to deliver secure, compliant solutions.

Ten-plus years in tech risk, deep ServiceNow expertise, and prior Big 4 consulting are required. The role involves 50% travel and opportunities to shape go-to-market and client outcomes.