Senior ServiceNow Cyber Risk & GRC Leader

Deloitte France; Jacksonville (FL); On-site; USD 163,000 - 322,000; Full time

Job summary

Deloitte’s Cyber Strategy & Transformation team seeks a Senior Manager to lead ServiceNow-based cyber risk initiatives for clients in the US. You will architect IRM, GRC, and SecOps solutions on the ServiceNow platform while mentoring global teams and translating business needs into technical outcomes.

Travel up to 50% and collaboration with executives across industries are required. A strong ServiceNow certification background and enterprise risk management experience are essential for success

Qualifications

• BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business or related field
• 10+ years of hands-on experience on Tech Risk technology solution designs and architect, including IT Operations Management (ITOM), IT Asset Management (ITAM), Integrated Risk Management (IRM), Security Operations (SecOps), Third-Party Risk Management (TPRM)
• 10+ years of demonstrated deep technical expertise in ServiceNow, evidenced by advanced ServiceNow certifications and hands-on experience
• 10+ years of experience leading ServiceNow implementations including solution design and technical architecture
• Previous consulting or Big 4 experience
• Ability to travel 50%, on average
• Limited immigration sponsorship may be available
• ServiceNow Certified Master Architect (CMA) / ServiceNow Certified Technical Architect (CTA)
• Proven experience with ServiceNow Security and GRC modules
• Exceptional documentation, presentation, and communication skills
• Demonstrated adaptability and problem-solving abilities
• Strong ability to define epics and user stories, UI mock-ups, and drive results
• Expertise in developing design specifications for ServiceNow implementations
• Skilled at leading technical design meetings and aligning with client objectives

Responsibilities

• Develop and execute strategies for integrated risk management (IRM), governance, risk, and compliance (GRC), and Security Operations (SecOps) leveraging the ServiceNow platform.
• Design and implement enterprise risk and compliance frameworks aligned with industry standards using ServiceNow GRC and SecOps modules.
• Oversee the delivery of ServiceNow-based cyber risk solutions, ensuring alignment with best practices and evolving client needs.
• Lead the assessment, configuration, and deployment of ServiceNow IRM, GRC, and SecOps modules, including ITSM, ITAM, CMDB, and automation workflows.
• Drive continuous improvement by applying industry-leading practices and ServiceNow capabilities to enhance cyber risk management and service delivery.
• Serve as a trusted advisor to executive stakeholders, translating business requirements into effective ServiceNow technical solutions.
• Contribute to practice development by creating go-to-market strategies and innovative ServiceNow-based solutions for client cyber risk challenges.
• Provide thought leadership on ServiceNow GRC and SecOps trends and evaluate emerging requirements and technologies.
• Lead and mentor global teams to ensure high-quality delivery of ServiceNow cyber risk management services.
• The team

Skills

Strong leadership

Excellent communication

Ability to travel

Problem solving

Documentation skills

Education

BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, IT, Finance, Business or related field

10+ years of hands-on experience in Tech Risk

Tools

ServiceNow

IRM

GRC

SecOps

ITOM

ITSM

Job description

Deloitte’s Cyber Strategy & Transformation team seeks a Senior Manager to lead ServiceNow-based cyber risk initiatives for clients in the US. You will architect IRM, GRC, and SecOps solutions on the ServiceNow platform while mentoring global teams and translating business needs into technical outcomes.

Travel up to 50% and collaboration with executives across industries are required. A strong ServiceNow certification background and enterprise risk management experience are essential for success