Senior CX Transformation Consultant — Insights & Strategy

Frog; Atlanta (GA); On-site; USD 112,600 - 212,700; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision coverage

Retirement savings plans

Life and disability insurance

Employee assistance programs

Job summary

A leading global consulting firm is seeking a Senior Consultant within their Customer Experience Transformation team. This role focuses on enhancing customer service and marketing strategies, requiring 5+ years of relevant experience. The ideal candidate possesses strong analytical and strategic skills, can engage clients effectively, and contribute to business development. The role offers competitive compensation and is based in Atlanta, Georgia.

Qualifications

• 5+ years of experience in strategy consulting or related fields.
• Proven track record of delivering transformation solutions.
• Experience in Customer Experience, Marketing, or Sales strategies.

Responsibilities

• Conduct market and competitive analysis.
• Engage with clients through workshops and interviews.
• Support business development and proposal creation.

Skills

Strategic thinking

Analytical skills

Excellent communication skills

Project management

Collaboration

Education

Bachelor's or Master's degree

Job description

A leading global consulting firm is seeking a Senior Consultant within their Customer Experience Transformation team. This role focuses on enhancing customer service and marketing strategies, requiring 5+ years of relevant experience. The ideal candidate possesses strong analytical and strategic skills, can engage clients effectively, and contribute to business development. The role offers competitive compensation and is based in Atlanta, Georgia.