Senior Customs Operations Leader – CHB Delivery

APM Terminals; United States; On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Job summary

APM Terminals is hiring a CHB Delivery Lead to oversee customs brokerage operations for a defined client portfolio. You will ensure efficient service delivery while leading a team of professionals and acting as the escalation point for client issues.

The role demands strong operational leadership, 3–6 years of experience in customs, and a deep understanding of U.S. import regulations. The position offers a salary range of $70,000 to $80,000, along with benefits like health insurance and paid time off.

Qualifications

• Experience leading customs operations with a strong focus on service quality.
• 3–6 years of experience in customs brokerage or logistics, with leadership experience.
• Strong understanding of U.S. import regulations and customs compliance.

Responsibilities

• Lead and manage a team of CHB associates.
• Oversee customs brokerage operations.
• Monitor performance against KPIs and service levels.
• Ensure compliance with CBP regulations.

Skills

Operational leadership

Customs brokerage knowledge

Team development

Analytical skills

Effective communication

Job description

APM Terminals is hiring a CHB Delivery Lead to oversee customs brokerage operations for a defined client portfolio. You will ensure efficient service delivery while leading a team of professionals and acting as the escalation point for client issues.

The role demands strong operational leadership, 3–6 years of experience in customs, and a deep understanding of U.S. import regulations. The position offers a salary range of $70,000 to $80,000, along with benefits like health insurance and paid time off.