Import CHB Manager: Lead Compliance & Team Performance

AIT Worldwide Logistics; Palatine (IL); On-site; USD 78,000 - 116,000; Full time

Job summary

AIT Worldwide Logistics is seeking an experienced Manager, Import Customs House Brokerage to direct day-to-day customs clearance operations for international freight across air, ocean, and domestic modes. You will establish policies, service standards, and KPI targets while leading and developing the import team to ensure compliant and timely shipments.

Responsibilities include overseeing regulatory compliance, coordinating with customers, carriers, and ports, and driving continuous improvement

Qualifications

• Knowledge of CBP and PGAs work regulations.
• Proficiency with Transportation Management Systems (TMS) such as CargoWise.
• Strong analytical and problem-solving abilities in logistics

Responsibilities

• Oversee import compliance, documentation, and regulatory oversight for air, ocean, and domestic freight.
• Lead and develop the import CHB team; manage hiring, coaching, and performance.
• Meet KPI targets and ensure SOP adherence across customers and operations.

Skills

CBP knowledge

TMS/CargoWise

Logistics analytics

Communication skills

Problem solving

Education

Bachelor's degree in Supply Chain Management

High school diploma or GED

Tools

CargoWise

Excel

Job description

AIT Worldwide Logistics is seeking an experienced Manager, Import Customs House Brokerage to direct day-to-day customs clearance operations for international freight across air, ocean, and domestic modes. You will establish policies, service standards, and KPI targets while leading and developing the import team to ensure compliant and timely shipments.

Responsibilities include overseeing regulatory compliance, coordinating with customers, carriers, and ports, and driving continuous improvement