Customs Entry Specialist — Streamline Global Shipments

Kuehne+Nagel; El Paso (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Kuehne+Nagel in the United States is seeking a Customs Specialist to optimize import/export processes and ensure regulatory compliance across shipments.

You will classify goods, prepare documents, input data into brokerage systems, and communicate with clients to resolve issues while maintaining high service levels. A background in customs and knowledge of HTS and CTPAT considerations are valued.

Qualifications

• A high school diploma or GED certificate is prefered
• 1+ years' experience in Customs Clearance and Customer service
• Working knowledge of Cargo Wise
• Knowledge of domestic and international geography including countries, major cities and ocean ports along with basic knowledge of U.S. Regulatory Laws
• Basic knowledge of INCO terms, the Harmonized Tariff Schedule, Customs regulations and other government agency requirements

Responsibilities

• Accurately classify merchandise using the Harmonized Tariff Schedule (HTS) to determine appropriate duty rates.
• Thoroughly review and input shipment data into customs brokerage systems (e.g., Cargowise) to generate complete and compliant customs entries.
• Prepare necessary documentation including invoices, packing slips, and certificates of origin for customs clearance.
• Monitor entry status and follow up with CBP on any discrepancies or delays.
• Proactively communicate with clients regarding shipment status, potential issues, and required documentation.
• Address client inquiries promptly and professionally, providing clear explanations of customs regulations and procedures.
• Build strong relationships with clients by delivering consistent, high-quality service and exceeding expectations.
• Collaborate with internal teams to ensure seamless coordination of import logistics.
• Stay updated on evolving customs regulations and industry best practices to maintain compliance.
• Identify and elevate potential compliance risks to management.
• Conduct thorough document audits to ensure accuracy and adherence to customs laws.
• Participate in internal compliance training programs and analyze customs data to identify trends and potential areas for improvement.
• Generate reports on KPIs related to customs clearance efficiency and compliance.
• Monitor and manage entry processing times to meet client deadlines

Skills

Customer service

Customs clearance

Geography knowledge

Regulatory knowledge

Education

High school diploma or GED

Tools

CargoWise

Job description

Kuehne+Nagel in the United States is seeking a Customs Specialist to optimize import/export processes and ensure regulatory compliance across shipments.

You will classify goods, prepare documents, input data into brokerage systems, and communicate with clients to resolve issues while maintaining high service levels. A background in customs and knowledge of HTS and CTPAT considerations are valued.