Senior Customs Consulting Solutions Lead

Kuehne+Nagel; Jersey City (NJ); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Tuition reimbursement

Incentive compensation

Job summary

Kuehne+Nagel is seeking a Consulting Solutions Manager to drive growth of its Trade Consulting practice across the United States. You will develop business opportunities, engage clients, and lead solution selling that improves customs and trade compliance outcomes.

Work with Sales, KAM, and operations to expand services, manage the CRM pipeline, and support proposals, pricing, and RFP activities. Lead discussions on regulatory requirements and duty optimization.

Qualifications

• Minimum 5+ years of experience within Customs Brokerage, Trade Compliance, Customs Consulting, or a related customs-focused environment.
• Proven business development, account management, or consultative sales experience.
• Strong knowledge of U.S. customs regulations, trade compliance programs, and import/export processes.
• Ability to identify customer pain points and develop practical, commercially viable solutions.
• Demonstrated success building relationships with customers and internal stakeholders.
• Experience managing sales pipelines, opportunities, and CRM activity.
• Excellent communication, presentation, and consultative selling skills.
• Self-starter with strong organizational skills and the ability to work independently in a growth-oriented environment.
• Licensed Customs Broker (LCB) designation preferred.
• Experience with Drawback, Trade Compliance Consulting, or customs optimization programs is highly preferred.

Responsibilities

• Drive the growth of Kuehne+Nagel's Trade Consulting business across the United States.
• Develop and execute business development strategies to acquire new consulting opportunities.
• Expand consulting services within Kuehne+Nagel's existing customs and logistics customer portfolio.
• Identify customer challenges and develop value-added customs and trade compliance solutions.
• Build and maintain a robust pipeline of consulting opportunities within the CRM platform.
• Collaborate with Sales, Key Account Management, and operational teams to uncover new revenue opportunities.
• Act as a subject matter expert (SME) for customs consulting services, supporting commercial teams and customer engagements.
• Lead customer discussions focused on trade compliance, customs strategy, duty optimization, and regulatory requirements.
• Support proposal development, pricing strategies, and RFP evaluation activities.
• Strengthen client relationships through proactive account planning, business reviews, and strategic engagement.
• Partner with consulting leadership and service delivery teams to ensure successful project execution.
• Increase share of wallet within existing customer accounts while contributing to overall market growth.
• Maintain market awareness of customs regulations, trade compliance trends, and competitive developments.
• Participate in customer meetings, industry events, and business development activities throughout North America.
• Meet and exceed established revenue and gross profit growth targets.

Skills

Business development

Account management

Consultative selling

CRM management

Communication

Tools

CRM software

Job description

Kuehne+Nagel is seeking a Consulting Solutions Manager to drive growth of its Trade Consulting practice across the United States. You will develop business opportunities, engage clients, and lead solution selling that improves customs and trade compliance outcomes.

Work with Sales, KAM, and operations to expand services, manage the CRM pipeline, and support proposals, pricing, and RFP activities. Lead discussions on regulatory requirements and duty optimization.