Senior Customs Brokerage Coordinator

Alba Wheels Up International, LLC; Los Angeles (CA); Hybrid; USD 28,000 - 45,000; Full time

Job summary

Alba Wheels Up International, LLC in Los Angeles is seeking a Senior Customs Brokerage Coordinator to join our hybrid team. You will manage import documentation, classify goods, and coordinate with overseas agents to ensure compliance and timely delivery.

The ideal candidate has 2+ years in freight forwarding and customs brokerage, strong customer service skills, and proficiency with Cargowise. A Customs Brokerage license is a plus and a hybrid onsite presence is offered.

Qualifications

• High School diploma or equivalent.
• 2+ years of experience in freight forwarding and customs brokerage.
• Excellent customer-service communication skills.
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Discrete and confidential handling of information.
• Team-oriented with proactive attitude.
• Proficient in Windows and Office Suite.
• Experience with Cargowise is a plus.
• Customs Brokerage license is a plus.

Responsibilities

• Process Customs brokerage for air, truck, and ocean shipments and other modes of arrival into the USA.
• Receive, review, and process import documentation from overseas agents/clients.
• Secure arrival information from various modes of arrival (air, ocean, truck, rail, etc.).
• Data entry and processing of client import shipments in related documentation.
• Classify imported goods with HTS and apply duty appropriately.
• Update shipment status daily in Cargowise.
• Resolve issues with Customs matters and client inquiries promptly.
• Process remote filings (RLF) and payables processing.
• Communicate with truckers and clients to coordinate deliveries.

Skills

Customer service

Attention to detail

Multi-tasking

Team player

Cargowise experience

Windows / Office

Education

High School diploma

Customs Brokerage license (plus)

Tools

Cargowise

Job description

CAREERS

Fast growing like
your aspirations

Alba is the Customs and Logistics Authority. The success we bring to our customers means we’re looking for talented individuals to join our team. If your primary focus is on customer success, and you have experience in the customs brokerage, trade compliance, or logistics field, we want to speak with you. Review our currently available positions below to see if we have a role for you. Don’t see anything just yet? Contact us and tell us a little about yourself.

Let’s see what might be in our plan…

“I love that no two days are the same. Every day is a different puzzle to solve, and I get to work alongside incredibly talented people with decades of experience.” Matthew Micali Key Account Manager “One of the things that has kept me engaged throughout my career at Alba is the dynamic nature of the business. The relationships I’ve built and the opportunity to contribute to our customers’ success have been especially meaningful.” Lori Rosario VP of Business Development

Position: Senior Customs Brokerage Coordinator Location: Los Angeles, CA
Job Id:199 # of Openings:1 Senior Customs Brokerage Coordinator Location: Los Angeles, California In Office Presence: Hybrid The Opportunity
Join us as a Senior Customs Brokerage Coordinator and play a pivotal role in shaping Alba Wheels Up International’s future. This is your chance to drive strategic initiatives, influence key decisions, and deliver measurable results at the highest level.

Company Mission & Values

Our mission is to ensure customer compliance with US Customs Regulations while coordinating efficient, timely movement of freight and information.

Our values guide our decision-making and shape a culture of accountability, growth, and customer-centricity:

• Innovation: We encourage creative problem-solving and continuous improvement in every department. Employees are empowered to propose new ideas, adopt emerging technologies, and challenge the status quo to drive operational excellence.
• Collaboration: Collaboration is at the heart of our success. Team members work cross-functionally, share knowledge openly, and support each other to achieve shared goals. Every role contributes to a culture of partnership and mutual respect.
• Integrity: We pride ourselves on building a reputation of integrity, honesty and trust, while providing an unwavering focus on a high-quality customer experience for our clients.

Responsibilities:

• Process Customs brokerage for air, truck, and ocean shipments and other modes of arrival into the USA.
• Receive, review, and process import documentation from overseas agents/clients.
• Secure arrival information from various modes of arrival (air, ocean, truck, rail, mail and/or passenger).
• Data entry and processing of various clients import shipment(s) via related documentation received and presentation to U.S. Customs and/or other participating Government Agencies.
• Classify imported goods with appropriate HTS (harmonized tariff schedule) over broad range of commodities and special exception/exclusions for appropriate duty application.
• Update shipment status daily and enter notes in Cargowise system.
• Follow through on Customs matters and immediate resolution of problems that might occur.
• Respond to client inquiries and inter-company inquiries in a prompt and timely manner.
• Process remote filings (RLF).
• Submit payment to steam ship lines and send out endorsed original bill of ladings when required.
• Invoicing files within 48 hours of shipment release.
• Scanning documents into Cargowise system shipment files.
• Send out delivery order and supporting documentation to assigned trucker(s).
• Communicate with trucker(s) when cargo is available or if there is an issue with a shipment.
• Resolve issues with pick up of cargo at locations and relay to the client(s) accordingly and in a timely manner.
• Secure aggressive cost for maximum profitability, while satisfying client’s requirements.
• Adhere to all domestic and international shipping regulations.
• Secure and post vendor invoice to payables in shipment file.
• Performs other related duties and projects as requested or assigned by manager.

Requirements

• High School diploma or equivalent
• A minimum of 2 years of relatable work experience in freight forwarding and customs brokerage industry
• Exceptional customer-service communication skills (both verbal and written)
• Must be able to multi-task and work in a high pressure environment
• Strong attention to details and organizational skills
• Upholds a high level of discretion and confidentiality
• Must be a team player and able to work independently, by being proactive and having a flexible attitude.
• Proficient in Windows and Office Suite
• Experience working with Cargowise is a plus
• Customs Brokerage license is a plus

Alba Wheels Up is an Equal Opportunity Employer

Pay Range:$23.56 - $33.65 per hour