Customs Brokerage Coordinator

Alba Wheels Up International, LLC; Los Angeles (CA); Hybrid; USD 26,000 - 40,000; Full time

Job summary

Alba Wheels Up International in Los Angeles, CA is seeking a Customs Brokerage Coordinator to manage air and ocean shipments, ensure accurate documentation, and support customers through the brokerage process.

You will work with cross-functional teams, handle data entry, and resolve issues with US Customs and agencies while upholding compliance and service standards. This hybrid, in-office role offers opportunities to influence processes and contribute to our customer-focused logistics solutions.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of Customs Brokerage experience for air and ocean.
• Strong verbal and written communication skills.
• Detail orientation and accuracy in documentation.
• Proficiency in Windows and Microsoft Office Suite.
• Familiarity with Customs Brokerage software; Cargowise a plus.
• Team player with collaborative mindset.

Responsibilities

• Process customs brokerage for air and ocean shipments.
• Enter and process import documents for U.S. Customs and agencies.
• Follow up on customs matters and resolve issues.
• Respond to customer and inter-company inquiries.
• Classify goods in tariff schedules.

Skills

Communication skills

Detail oriented

Team player

MS Office

Cargowise knowledge

Education

High school diploma or equivalent

Tools

Cargowise

Windows

Job description

CAREERS

Fast growing like
your aspirations

Alba is the Customs and Logistics Authority. The success we bring to our customers means we’re looking for talented individuals to join our team. If your primary focus is on customer success, and you have experience in the customs brokerage, trade compliance, or logistics field, we want to speak with you. Review our currently available positions below to see if we have a role for you. Don’t see anything just yet? Contact us and tell us a little about yourself.

Let’s see what might be in our plan…

“I love that no two days are the same. Every day is a different puzzle to solve, and I get to work alongside incredibly talented people with decades of experience.” Matthew Micali Key Account Manager “One of the things that has kept me engaged throughout my career at Alba is the dynamic nature of the business. The relationships I’ve built and the opportunity to contribute to our customers’ success have been especially meaningful.” Lori Rosario VP of Business Development

Position: Customs Brokerage Coordinator Location: Los Angeles, CA
Job Id:197 # of Openings:3

Customs Brokerage Coordinator

Location: Los Angeles, California In Office Presence: Hybrid Shift: Either Tuesday-Saturday; or evening shift.

The Opportunity

Join us as a Customs Brokerage Coordinator and play a pivotal role in shaping Alba Wheels Up International’s future. This is your chance to drive strategic initiatives, influence key decisions, and deliver measurable results at the highest level.

Company Mission & Values

Our mission is to ensure customer compliance with US Customs Regulations while coordinating efficient, timely movement of freight and information.

• Innovation: We encourage creative problem-solving and continuous improvement in every department. Employees are empowered to propose new ideas, adopt emerging technologies, and challenge the status quo to drive operational excellence.

• Collaboration: Collaboration is at the heart of our success. Team members work cross-functionally, share knowledge openly, and support each other to achieve shared goals. Every role contributes to a culture of partnership and mutual respect.

• Integrity: We pride ourselves on building a reputation of integrity, honesty and trust, while providing an unwavering focus on a high-quality customer experience for our clients.

Job Description

Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements. Seeking an entry writer(s) to help us out with the following duties:

Responsibilities

• Processing Customs brokerage for air and ocean shipments

• Data entry and processing of various import related documentation for submission to U.S. Customs and PGA’s (participating Government Agencies)

• Follow up on Customs matters and resolve problems

• Answer both customer inquiries and inter-company inquiries

• Classify goods in the harmonized tariff schedule (broad range of commodities)

Qualifications & Requirements

• High school diploma or equivalent

• A minimum of 2 years of experience in Customs Brokerage for both air and ocean shipments

• Good communication skills (verbal and written)

• Must be detailed oriented

• Proficient in Windows and Microsoft Office Suite

• Knowledge of Customs Brokerage software, experience working with Cargowise is a plus

• Must be a team player

Alba Wheels Up International is an Equal Opportunity Employer

Pay Range:$19.23 - $28.85 per hour