Senior Customer Support Specialist – Mobility & Service

Enterprise; Arlington (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid time off

Consistent full time 40 hour per week

Employee discount

401k retirement savings plan

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Mobility is hiring a Customer Assistance Representative Sr at Reagan Airport (DCA) in Arlington, VA. The role emphasizes high-level customer service, reservations support, and back-up rental duties in a busy branch or airport setting.

This position starts at $19 per hour with full-time schedules. Benefits include health, dental, vision, 401k, and paid time off as part of a comprehensive employee package.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• At least 1 year of experience in sales, customer service, leadership or management.

Responsibilities

• Take incoming calls - reservations, rate quotes, general questions and answers.
• Provide high level of customer service by assisting customers and assessing rental needs in person and over the phone.
• Meet and greet customers in a friendly and timely manner.
• Process returns, check-ins and exit kiosk transactions.
• Assist to communicate rental terms and conditions, vehicle features and services.

Skills

Customer service

Sales experience

Leadership experience

Job description

Enterprise Mobility is hiring a Customer Assistance Representative Sr at Reagan Airport (DCA) in Arlington, VA. The role emphasizes high-level customer service, reservations support, and back-up rental duties in a busy branch or airport setting.

This position starts at $19 per hour with full-time schedules. Benefits include health, dental, vision, 401k, and paid time off as part of a comprehensive employee package.