Senior Customer Support & Reservations Specialist

Enterprise; Concord (NH); Vor Ort; USD 19.000 - 27.000; Vollzeit

Benefits dieser Stelle

Paid time off

Employee discount

Retirement savings plan

Extended Health Benefits (Medical, Rx,

Dental and Vision

Life Insurance

Training and development

Zusammenfassung

Enterprise Mobility is hiring a Customer Assistance Representative Senior (CAR Sr) in Concord, NH. The role supports both in-branch and airport operations with face-to-face and phone-based customer service.

Flexible full-time/part-time schedules are available with a starting pay of $16.50 per hour. The CAR Sr will handle reservations, rate quotes, problem resolution, and administrative tasks to ensure smooth rental experiences.

Qualifikationen

• Must be at least 18 years old.
• Authorized to work in the United States.
• High school diploma or GED equivalent required.
• Some college preferred.
• At least 1 year customer service/retail or administrative experience.
• Valid driver's license with no more than 2 moving violations and/or at-fault accidents in past 3 years.
• No drug or alcohol related convictions on driving record in past 5 years.

Aufgaben

• Take incoming calls for reservations, rate quotes, questions, and solutions.
• Manage outgoing calls for callbacks and related tasks.
• Provide high level of customer service in person and over the phone.
• Meet and greet customers promptly and courteously.
• Explain rental terms, vehicle features, and services.
• Process returns, check-ins, and exit kiosk transactions.
• Assist with billing, accounts receivable, and reports.

Kenntnisse

Customer service

Administrative support

Phone etiquette

Ausbildung

High school diploma or GED

Some college

Jobbeschreibung

Enterprise Mobility is hiring a Customer Assistance Representative Senior (CAR Sr) in Concord, NH. The role supports both in-branch and airport operations with face-to-face and phone-based customer service.

Flexible full-time/part-time schedules are available with a starting pay of $16.50 per hour. The CAR Sr will handle reservations, rate quotes, problem resolution, and administrative tasks to ensure smooth rental experiences.