Senior Customer Support & Growth Specialist (Remote)

Filetwigbay; Laramie (WY); Remote; USD 57,000 - 76,000; Full time

Job summary

Spotify is seeking a mid-level Customer Support Specialist to own a sales marketing charter from Laramie, WY. You will handle objections, conduct market research, and write copy that converts, while partnering with product teams to position offerings in the Laramie region.

Remote work is supported with flexible hours and a strong focus on customer delight. The role emphasizes quota ownership, mentorship, and a growth-minded environment where your paid benefits are comprehensive and your hours

Qualifications

• 5 years in customer support or sales marketing roles.
• Experience with objection handling and market research.
• Strong copywriting and outreach segmentation skills.
• Comfort with remote work and flexible hours.

Responsibilities

• Handle objections on price like a mid-level pro.
• Conduct market research to identify trends in sales marketing.
• Write copy for ads, emails, and webpages that convert traffic.
• Collaborate with product teams to position offerings in the Laramie region.
• Dive into Avaya funnels and fix drop-off points.
• Forecast quota of $57,000–$76,000.
• Identify hooks to engage Laramie, WY prospects.
• Segment audiences and personalize outreach to improve response rates.

Skills

Customer support

Objection handling

Market research

Copywriting

Audience segmentation

Tools

Freshdesk

Avaya

Job description

Spotify is seeking a mid-level Customer Support Specialist to own a sales marketing charter from Laramie, WY. You will handle objections, conduct market research, and write copy that converts, while partnering with product teams to position offerings in the Laramie region.

Remote work is supported with flexible hours and a strong focus on customer delight. The role emphasizes quota ownership, mentorship, and a growth-minded environment where your paid benefits are comprehensive and your hours