Customer Success Specialist

Spotify; Tampa (FL); Hybrid; USD 43.000 - 67.000; Vollzeit

Benefits dieser Stelle

Health coverage

Mentorship

Hybrid arrangement

Paid growth time

Zusammenfassung

Spotify, based in Tampa, FL, is hiring a Customer Success Specialist in a hybrid role. You will take ownership of Avaya initiatives, test messaging variations, run trade shows, and push a collaboration-driven scoring model that the team trusts.

You’ll bring curiosity, critical thinking, and a passion for sales marketing craft, with solid Collaboration and Technical Support knowledge. You’ll thrive with ownership, meticulous attention to detail, and a growth-oriented mindset.

Qualifikationen

• Curiosity and desire to learn why customers buy and how to engage them.
• Strong critical thinking and independent judgment to revise opinions when data argues back.
• Ownership mindset with the ability to scale efforts and drive outcomes.
• Meticulous attention to detail across all deliverables.

Aufgaben

• Test messaging variations and iterate based on performance data.
• Run point on trade shows and pop-ups throughout FL.
• Stand up a Collaboration-driven scoring model the whole team believes.
• Run experiments on sales marketing messaging and keep only what converts.
• Keep the CRM honest so forecasts at Spotify mean something.
• Pitch Spotify's offering to buyers who haven't heard of us yet.
• Turn Spotify's differentiator into a concise, compelling pitch.

Kenntnisse

Curiosity

Critical thinking

Ownership

Attention to detail

Collaboration

Data-driven

Tools

CRM systems

Jobbeschreibung

The Customer Success Specialist role at Spotify rewards curiosity about why people buy as much as skill at making them. You'll take full ownership of Avaya initiatives, work alongside a strong team, and earn $43,000 - $67,000 in this hybrid role.

Key Responsibilities

• Test messaging variations and iterate based on performance data
• Run point on trade shows and pop-ups throughout FL
• Stand up a Collaboration-driven scoring model the whole team believes
• Run experiments on sales marketing messaging and keep only what converts
• Keep the CRM honest so forecasts at Spotify mean something
• Pitch Spotify's gently-demanding offering to buyers who haven't heard of us yet
• Turn Spotify's unpretentious differentiator into a thirty-second pitch

What You'll Bring

• The humility to revise strong opinions when the data argues back
• Critical thinking skills and sound, independent judgment
• Strong working knowledge of Collaboration and Technical Support
• An appetite for ownership that scales with the stakes
• Curiosity and a continuous drive to sharpen your sales marketing craft
• Meticulous attention to detail across every deliverable

Founded by engineers who believe small teams ship great software, Spotify now serves customers across the country from its Tampa, FL office. Learning out loud is encouraged here, so share the Customer Onboarding rabbit hole you fell down yesterday.

The number is $43,000 - $67,000; the rest is mentorship, health coverage, paid growth time, and a hybrid arrangement that respects your evenings.

This opening is current to the minute and openly recruiting today.