Senior Customer Success Manager (Fully Remote)

Webflow; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity

Medical

Dental

Vision

401(k)

Parental leave

Flexible time off

Wellness stipends

Mental health resources

Annual bonus program

Job summary

Webflow is seeking an experienced Enterprise Account Manager to own renewals, forecasting and account health for strategic enterprise customers. You will build trusted relationships and guide clients through every stage of their Webflow journey, ensuring adoption and long-term success.

Ideal candidates have 5+ years advising enterprise customers in SaaS or digital experiences, and a strong technical aptitude with code, integrations or AI workflows. Competitive benefits included.

Qualifications

• 5+ years advising Enterprise customers in SaaS or digital experience environments.
• Technical aptitude with code, integrations, or AI workflows.

Responsibilities

• Own renewals, forecasting, and account health for strategic Enterprise accounts.
• Build trusted relationships and guide customers through every stage of their Webflow journey.

Skills

Enterprise SaaS experience

Account management

Customer success

Relationship building

Forecasting

Tools

Salesforce

Job description

• Own renewals, forecasting, and account health for strategic Enterprise accounts.
• Build trusted relationships and guide customers through every stage of their Webflow journey.

Requirements:

• 5+ years advising Enterprise customers in SaaS or digital experience environments.
• Technical aptitude with code, integrations, or AI workflows.
• Equity, medical, dental, vision, 401(k), parental leave, flexible time off.
• Wellness stipends, mental health resources, and annual bonus program.

Webflow

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences. It's a fast-moving, privately held company that values grit, craft, quality, and lasting customer trust.