Senior Customer Success Manager Digital Adoption Strategist

WalkMe Ltd.

Berlin (NH)

On-site

USD 90,000 - 150,000

Full time

14 days+

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Job summary

WalkMe Ltd. in the United States seeks an experienced Senior Customer Success Manager to help customers maximize value from the WalkMe platform. You’ll act as a trusted advisor, aligning digital adoption goals with technology capabilities and driving measurable outcomes.

You will manage a portfolio of ~10 Fortune 1000 WalkMe customers, understand their adoption goals, recommend solutions, and report to the Manager of Customer Success.

Responsibilities

  • Be a trusted advisor to a portfolio of ~10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform.
  • Understand clients' digital adoption goals and recommend technology solutions to meet them.
  • Report to the Manager of Customer Success.

Skills

Customer Success

Job description

WalkMe Ltd. in the United States seeks an experienced Senior Customer Success Manager to help customers maximize value from the WalkMe platform. You’ll act as a trusted advisor, aligning digital adoption goals with technology capabilities and driving measurable outcomes.

You will manage a portfolio of ~10 Fortune 1000 WalkMe customers, understand their adoption goals, recommend solutions, and report to the Manager of Customer Success.

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