Senior Customer Success Lead - Remote + Equity & Mentorship

Lyft; Saint Paul (MN); Remote; USD 102,000 - 145,000; Full time

Benefits offered by this job

Equity

Mentorship program

Flexible remote options

Job summary

Lyft is seeking a Customer Success Manager in Saint Paul, MN with about 7 years in sales and marketing to transform interest into invoices. The role is full-time, offering a salary of $102,000 to $145,000 and includes flexible remote options, equity, and a mentorship program to help you grow into the next managerial role.

Based in Saint Paul, you’ll own the entire funnel, demo with prospects, mentor teammates, and collaborate with onboarding to align content with demand-generation goals.

Qualifications

• 7 years in sales and marketing experience.
• Comfort with owning a forecast and driving deals.
• Strong data interpretation and ability to translate it into actionable steps.
• Able to mentor teammates and support managers.

Responsibilities

• Attend demos and refine the pitch after losses.
• Identify gaps in handoff and initiative to prevent leakage.
• Lead go-to-market mentoring for new product launches in MN.
• Open doors in Saint Paul, MN beyond managerial scope.
• Coordinate with onboarding to align content with demand-gen goals.
• Support managers with prospecting and follow-up strategies.
• Own the funnel from first click to closed-won.

Skills

Funnel ownership

Data interpretation

Communication

Adaptability

Mentoring

Demo participation

Job description

Lyft is seeking a Customer Success Manager in Saint Paul, MN with about 7 years in sales and marketing to transform interest into invoices. The role is full-time, offering a salary of $102,000 to $145,000 and includes flexible remote options, equity, and a mentorship program to help you grow into the next managerial role.

Based in Saint Paul, you’ll own the entire funnel, demo with prospects, mentor teammates, and collaborate with onboarding to align content with demand-generation goals.