Senior Customer Success Engineer - DACH | AI Security

Cyera; Germany (OH); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Ability to work remotely

Competitive salary

Health, vision, and dental insurance

Job summary

Cyera is looking for a Senior Customer Success Engineer to enhance customer satisfaction and optimize product usage. This position involves significant customer interaction and requires strong project management skills and technical expertise.

The ideal candidate has extensive customer-facing experience and a results-oriented mindset. Benefits include remote work options and competitive salary.

Qualifications

• 12 years of experience in a customer-facing technical role.
• Strong project management skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Serve as the primary technical expert on the Cyera Platform.
• Drive customer adoption through effective onboarding processes.
• Proactively identify and resolve obstacles impacting customer success.

Skills

Project management

SQL

Python

Data Loss Prevention

Cloud technologies

Education

Associate's degree or equivalent experience

Bachelor's degree in Computer Science

Tools

Cloud infrastructure

APIs and web services

Job description

Cyera is looking for a Senior Customer Success Engineer to enhance customer satisfaction and optimize product usage. This position involves significant customer interaction and requires strong project management skills and technical expertise.

The ideal candidate has extensive customer-facing experience and a results-oriented mindset. Benefits include remote work options and competitive salary.