Senior Customer Service & Solutions Agent

FedEx Corporation; Eureka (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

FedEx Corporation in Eureka, California is seeking a station associate to provide accurate customer information, respond to inquiries, and help resolve issues while supporting service sales. The role includes necessary administrative duties to keep the station running smoothly.

Applicants should have a high school diploma, the ability to lift up to 50 lbs, operate a computer terminal, and strong communication skills.

Qualifications

• Provides accurate information and assistance to customers.
• Responds to inquiries and resolves problems.
• Performs administrative tasks to support station operations.

Responsibilities

• Respond to customer inquiries and resolve issues.
• Assist in selling company services and options.
• Perform administrative tasks for efficient station operations.

Skills

Customer service

Computer use

Communication skills

Teamwork

Education

High School Diploma/G.E.D.

Job description

FedEx Corporation in Eureka, California is seeking a station associate to provide accurate customer information, respond to inquiries, and help resolve issues while supporting service sales. The role includes necessary administrative duties to keep the station running smoothly.

Applicants should have a high school diploma, the ability to lift up to 50 lbs, operate a computer terminal, and strong communication skills.