Senior Customer Service & Revenue Growth Manager

Energy Innovation Corp; San Jose (CA); On-site; USD 138,000 - 215,000; Full time

Job summary

Property Advantage Corp is seeking a Customer Service Manager in San Jose, CA. You will lead cross-functional launches, optimize the link between ad spend and revenue, and scale outbound efforts using established tools.

The role emphasizes autonomy, strategic decision-making, and hands-on mentorship within a fast-moving team. Ideal candidates have 7+ years in sales/marketing, strong CRM and Talkdesk experience, and the ability to manage partnerships and events across California.

Qualifications

• 7 years building expertise within the sales marketing space.
• The composure to deliver bad news early and clearly.
• Working knowledge of Call Center Operations alongside transferable Patience chops.
• Proven Talkdesk judgment when the textbook answer doesn't fit.
• 7 years of learning when to trust the process and when to break it.
• Self-motivated and able to work independently with minimal oversight.

Responsibilities

• Coordinate cross-functional launches with creative, product, and operations
• Close the loop between ad spend and revenue, dollar for dollar
• Use Attention to Detail and Escalation Management tools to automate and scale outbound efforts
• Walk CA partners through co-marketing they'll say yes to
• Keep a finger on competitor pricing across CA
• Keep the CRM honest so forecasts at Property Advantage Corp mean something
• Manage event sponsorships and lead-capture programs across San Jose, CA

Skills

Sales marketing

Calm under pressure

Call center ops

Data-driven decisions

Self-motivated

Independent worker

Tools

Talkdesk

CRM

Job description

Property Advantage Corp is seeking a Customer Service Manager in San Jose, CA. You will lead cross-functional launches, optimize the link between ad spend and revenue, and scale outbound efforts using established tools.

The role emphasizes autonomy, strategic decision-making, and hands-on mentorship within a fast-moving team. Ideal candidates have 7+ years in sales/marketing, strong CRM and Talkdesk experience, and the ability to manage partnerships and events across California.