Senior Customer Service Representative

Wealth Partners; Spartanburg (SC); On-site; USD 77,000 - 104,000; Full time

Benefits offered by this job

Full benefits

Job summary

Wealth Partners Corp in Spartanburg, SC is seeking a freelance Senior Customer Service Representative to drive deals and provide stellar support. The role offers real ownership over work, with a clear path to grow alongside a team that ships.

Starting at $77,000–$104,000, you’ll be mentored, receive full benefits, and enjoy hours that flex to match life in Spartanburg, SC. This page reflects a live, current opening refreshed just hours ago.

Qualifications

• 6+ years of Help Scout experience.
• Detail-oriented with strong problem-solving.
• Ability to multitask without sacrificing quality.
• Self-directed and able to work with minimal supervision.
• Curiosity about customer behavior.

Responsibilities

• Close stalled Spartanburg deals using case studies.
• Pitch, listen, adjust, and pitch again to land deals.
• Pursue whitespace opportunities in SC markets.
• Line up sponsorships to raise Wealth Partners' visibility.
• Expand trust by earned introductions.
• Provide territory plan guidance to the team.

Skills

Problem-solving mindset

Attention to detail

Multitasking

Self-direction

Customer curiosity

Help Scout experience

Job description

Wealth Partners hires Senior Customer Service Representative talent that measures itself in pipeline created, not meetings booked. This freelance Senior Customer Service Representative role offers a $77,000 - $104,000 salary, real ownership over your work, and a clear path to grow alongside a team that ships.

Key Responsibilities

• Pull the steady-handed case study that closes a stalled Spartanburg deal
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands
• Chase the sales marketing whitespace no rep in SC has worked
• Line up the deeply-curious sponsorships that put Wealth Partners in front of buyers
• Grow Wealth Partners's trust-the-team footprint one earned introduction at a time
• Hand the Senior Customer Service Representative crew a territory plan they can actually run

What You'll Bring

• Forever-learning problem-solving that doesn't wait for permission
• The kind of attention to detail that catches what spell-check misses
• Strong multitasking ability without sacrificing quality
• Self-direction that survives a quiet Slack channel
• Real curiosity about why Wealth Partners customers do what they do
• 6+ years of Help Scout reps, not just Help Scout exposure
• A history of leaving sales marketing processes better than you found them

Inside Wealth Partners's Spartanburg headquarters, a slow-to-anger team treats every Help Scout bug like a personal insult worth fixing tonight. We pair junior and senior folks on purpose so Prioritization knowledge stops hoarding in one head.

Beginning at $77,000 - $104,000, your growth is mentored, your benefits are full, and your hours flex to match life in Spartanburg, SC.

This page reflects a live, current opening, refreshed just hours ago.

Don't let a hands-dirty Senior Customer Service Representative opening in Spartanburg become the one that got away.