Senior Customer Service Representative

Property Advantage Corp; Rio Rancho (NM); Vor Ort; USD 84.000 - 124.000; Vollzeit

Zusammenfassung

Property Advantage Corp seeks a Senior Customer Service Representative for a quota-driven contract role based in Rio Rancho, NM. The position offers a generous pay range and opportunities to own sales marketing initiatives, with backing from the company at every step.

You will lead multi-channel campaigns, target new business opportunities across NM, and mentor a team toward value-based selling, while maintaining sharp, data-driven outreach and competitive awareness.

Qualifikationen

• 7+ years using Freshdesk in a sales marketing role.
• Contract role in a Rio Rancho operation.
• Strong written communication and documentation.

Aufgaben

• Segment audiences and personalize outreach to lift response rates.
• Develop and execute multi-channel campaigns that drive qualified leads.
• Pitch upsells that feel like value, not invoices.
• Qualify opportunities so the senior team pursues real money.
• Monitor competitor pricing across New Mexico.
• Coach the Senior Customer Service Representative team toward value selling.
• Identify and pursue new business opportunities throughout NM.

Kenntnisse

Sales marketing

Lead qualification

Written communication

Tools

Freshdesk

Jobbeschreibung

For the Senior Customer Service Representative who loves a quota and a challenge, this contract role delivers both in equal measure. The whole arrangement rewards initiative — $84,000 - $124,000 to start, sales marketing ownership throughout, and Property Advantage Corp backing every step.

Key Responsibilities

• Segment audiences and personalize outreach to lift response rates
• Develop and execute multi-channel campaigns that drive qualified leads for Property Advantage Corp
• Pitch upsells that feel like favors, not invoices
• Qualify hard, so the senior team only chases real money
• Keep a finger on competitor pricing across NM
• Coach the Senior Customer Service Representative team off discounting and onto value selling
• Identify and pursue new business opportunities throughout NM

What You'll Bring

• Comfort with the contract cadence of a Rio Rancho-based operation
• A portfolio that speaks louder than any line on your resume
• 7+ years putting Freshdesk to work in a sales marketing setting
• A bias toward asking the dumb question before the expensive mistake
• Detail-oriented approach with a commitment to accuracy
• Clarity of thought that shows up in tidy documentation
• Written communication clear enough to survive a forwarded email chain

Most of Property Advantage Corp still fits in one Rio Rancho building, and that fast-moving closeness is exactly why its sales marketing work stays sharp. The data-honest pace here is real, but so is the permission to log off and recover.

For this Senior Customer Service Representative role we offer $84,000 - $124,000, a mentor who has walked the path, and benefits designed for life outside Property Advantage Corp.

Candidate outreach for this sales marketing opening is happening as we speak.