Senior Customer Service Pro — Growth Path & Mentorship

Filetwigbay; Monroe (LA); On-site; USD 77,000 - 104,000; Full time

Job summary

Adobe in Monroe, LA is seeking a Senior Customer Service Representative who owns a territory and the outcomes it drives. This role offers a generous $77,000–$104,000 ceiling, real decision-making power, and a clear path for career advancement.

You will tune ad creative to lower cost-per-lead, write compelling follow-ups, and push Talkdesk adoption for the LA team. This freelance position carries real responsibility, trust, and a growth trajectory into sales marketing.

Qualifications

• Hands-on familiarity with Stress Management
• Document ideas and actions promptly
• 7+ years of standing behind your own estimates
• Experience supporting cross-functional teams in a senior capacity
• Ask insightful questions before debating

Responsibilities

• Tune ad creative to reduce cost-per-lead
• Write follow-ups that get responses
• Beat sales targets while preserving pipeline
• Promote Talkdesk adoption for the LA team
• Write copy for ads, emails, and web pages that convert

Skills

Stress management

Documentation

Estimating accuracy

Cross-functional leadership

Critical thinking questions

Tools

Talkdesk

Job description

Adobe in Monroe, LA is seeking a Senior Customer Service Representative who owns a territory and the outcomes it drives. This role offers a generous $77,000–$104,000 ceiling, real decision-making power, and a clear path for career advancement.

You will tune ad creative to lower cost-per-lead, write compelling follow-ups, and push Talkdesk adoption for the LA team. This freelance position carries real responsibility, trust, and a growth trajectory into sales marketing.