Call Center Manager — Growth, Mentorship, Flexible Hours

Energy Innovation Corp; Monroe (LA); On-site; USD 82,000 - 128,000; Full time

Benefits offered by this job

Mentorship program

Flexible work options

Benefits

Job summary

The Carlyle Group in Monroe, LA seeks a Call Center Manager with a proven track record in sales and marketing leadership. You will own territory plans, drive outbound engagement, and guide win-back strategies while coordinating with external partners to deliver on time and on budget.

As a leadershi p role, you will mentor teammates, adapt to the local market, and manage flexible schedules to meet demand. The position offers mentorship, benefits, and a supportive growth path.

Qualifications

• Experience in outbound sales/lead generation.
• Ability to mentor and coach junior teammates.
• Strong communication and relationship-building in a sales context.

Responsibilities

• Develop territory plans to maximize Monroe coverage.
• Move conversations beyond initial talk to concrete next steps.
• Plan win-back campaigns for churned logos.
• Pursue partnership opportunities in the Monroe market.
• Coordinate with agencies and vendors to deliver campaigns on time and on budget.
• Build and nurture relationships with prospects in Monroe, LA.

Skills

Cold Calling

Live Chat Support

Mentorship

LA Market Familiarity

Flexibility / Travel

Collaboration

Job description

The Carlyle Group in Monroe, LA seeks a Call Center Manager with a proven track record in sales and marketing leadership. You will own territory plans, drive outbound engagement, and guide win-back strategies while coordinating with external partners to deliver on time and on budget.

As a leadershi p role, you will mentor teammates, adapt to the local market, and manage flexible schedules to meet demand. The position offers mentorship, benefits, and a supportive growth path.