Senior Customer Service & Operations Agent (Non-DOT)

FedEx; Lancaster (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

FedEx station in Texas is seeking a station associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and support selling of services. You will perform administrative tasks to keep station operations efficient.

Requirements include a high school diploma or GED, ability to operate a computer terminal, lift up to 50 lbs and handle heavier packages with equipment or assistance, and strong communication skills. The shift is Sun–Thu 7am-1pm.

Qualifications

• High school diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift up to 50 lbs and handle heavier packages with equipment or assistance.
• Strong communication and interpersonal skills.

Responsibilities

• Provides accurate information and assistance to customers, responding to inquiries and resolving problems.
• Performs administrative support functions and assists in selling company services to customers.

Skills

Computer terminal

Lifting 50 lbs

Package handling

Communication skills

Human relations

Education

High School Diploma/G.E.D.

Job description

FedEx station in Texas is seeking a station associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and support selling of services. You will perform administrative tasks to keep station operations efficient.

Requirements include a high school diploma or GED, ability to operate a computer terminal, lift up to 50 lbs and handle heavier packages with equipment or assistance, and strong communication skills. The shift is Sun–Thu 7am-1pm.