Senior Customer Service & Logistics Specialist

FedEx Corporation; Chester (Delaware County); On-site; USD 18,000 - 28,000; Full time

Job summary

FedEx Corporation in Chester, PA is seeking a customer service-focused team member to provide accurate information, answer inquiries, resolve issues, and promote FedEx services at the station.

You will perform administrative tasks, support daily operations, and handle heavy packages with appropriate equipment, working Monday through Friday 2:30 PM to 7:30 PM, with accommodations as needed.

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver packages above 50 lbs with equipment/assistance.
• Good human relations and communications skills.

Responsibilities

• Respond to customer inquiries with accurate information and assist with problem resolution; promote FedEx services.
• Provide administrative support functions to ensure station operations run smoothly.
• Perform other duties as assigned to support daily workflow.
• Maintain professional conduct and customer-focused service at all times.

Skills

Computer terminal use

Lift 50 lbs

Move heavy packages

Communication skills

Education

High School Diploma/G.E.D.

Job description

FedEx Corporation in Chester, PA is seeking a customer service-focused team member to provide accurate information, answer inquiries, resolve issues, and promote FedEx services at the station.

You will perform administrative tasks, support daily operations, and handle heavy packages with appropriate equipment, working Monday through Friday 2:30 PM to 7:30 PM, with accommodations as needed.