Senior Customer Relationship Manager

Cintas; Chicago (IL); On-site; USD 88,000 - 114,000; Full time

Job summary

An established industry player is seeking a Senior Customer Relationship Manager to bridge the gap between customers and various business units. This pivotal role involves managing relationships to enhance customer retention and account growth, while executing marketing strategies to ensure profitability. The ideal candidate will have extensive experience in account management, proficiency in Microsoft Office, and a knack for problem resolution. Join a dynamic team that values flexibility and offers comprehensive benefits, including competitive pay and opportunities for career advancement.

Benefits

401(k) with Company Match

Employee Stock Ownership Plan (ESOP)

Paid Time Off

Skills Development and Training

Comprehensive Medical, Dental, and Vision Benefits

Qualifications

• 4+ years of account/project management experience required.
• 1+ year of management/leadership experience preferred.

Responsibilities

• Manage business relationships and ensure program implementation.
• Execute marketing strategy and manage customer accounts.

Skills

Account Management

Project Management

Microsoft Office

Problem Resolution

Sales/Marketing Plan Development

Education

High School Diploma/GED

Bachelor's Degree in Business or Marketing

Tools

Microsoft Office Access

Job description

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Title: Senior Customer Relationship Manager

Location:

Chicago, IL, US, 60638

Requisition Number: 198750

Job Description

Cintasis seeking a Senior Customer Relationship Manager to serve as a liaison between Cintas customers, sales and all business units. Responsibilities includemanagingbusiness relationships with customers to ensure accurate and timely program implementation, increased penetration and retention of the customer; account management, growth; profitability;execution of marketing strategy; sales; and inventory management.

Skills/Qualifications

Required

• High School Diploma/GED;Bachelor's Degree in Business, Marketing or other relevant business discipline preferred
• Minimum 4 years' account management or project management experience
• Minimum 1 year management/leadership experience
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet
• Experience in problem resolution with collaboration
• Valid driver's license
• Ability to travel up to 20%, including overnight

Preferred

• Experience developing and/or executing a sales/marketing plan
• Proficiency with Microsoft Office Access

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities


Compensation
A reasonable estimate of base salary for this role ranges between $88,880.00 - $113,698.72/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.


Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

Job Category: Sales
Organization: Design Collective
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

Nearest Major Market: Chicago
Job Segment: Relationship Manager, Marketing Manager, Project Manager, Manager, Customer Service, Marketing, Technology, Management