Senior Customer Marketing Manager

The Judge Group; Pennsylvania; Hybrid; USD 110,000 - 120,000; Full time

Job summary

A leading nonprofit organization is seeking a Senior Client Marketing Manager to drive client engagement and lead high-level marketing initiatives. This hybrid role requires strategic leadership and a proven track record in nonprofit marketing and team management.

Benefits

Comprehensive medical benefits

Generous retirement plan

Professional development opportunities

Parental leave

Competitive PTO

Qualifications

• Bachelor’s degree required, Master’s preferred.
• 7+ years of progressive marketing experience.
• 3+ years of leadership experience.

Responsibilities

• Lead a team of 4+ marketing professionals.
• Develop and execute marketing strategies.
• Manage client marketing initiatives and budgets.

Skills

Client Marketing Strategy

Team Leadership

Nonprofit Marketing

Communication Skills

Education

Bachelor’s degree in Marketing

Master’s degree (preferred)

Tools

Salesforce

Job description

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Our client, a leading nonprofit organization that sponsors donor-advised funds, is seeking a Senior Client Marketing Manager for a direct-hire opportunity! They are seeking a strategic and experienced marketer to lead high-level marketing initiatives and drive client engagement and growth. This role is ideal for a strong leader with a proven track record in client marketing strategy, team leadership, and nonprofit marketing. The successful candidate will report directly to the C-suite and play a key role in shaping and executing our client marketing vision.

Job Title: Senior Client Marketing Manager

Location: Hybrid – 2 days/week onsite (Tuesdays and Wednesdays)

Reports to: Chief Communication Officer

Employment Type: Full-Time, Direct Hire

Competitive Salary and comprehensive medical benefits, generous retirement plan, life and disability insurance, professional development opportunities and reimbursements, parental leave, and competitive PTO are all a part of the package!

Key Responsibilities

• Lead and manage a team of 4+ marketing professionals, with the opportunity to scale the team.
• Develop and execute comprehensive marketing strategies to drive client acquisition, engagement, and retention.
• Own the client marketing function, including content strategy, campaign execution, public relations, and partnerships.
• Executing high-level marketing strategy and owning client marketing initiatives.
• Collaborate cross-functionally with Business Development, Product, Client Services, and Strategy teams.
• Manage vendor relationships and oversee third-party marketing partners.
• Allocate and optimize marketing budgets aligned with strategic goals.
• Ensure all marketing materials meet brand and legal standards.
• Report on marketing performance and provide insights to inform future strategies.
• Actively contribute to organizational leadership and strategic planning.

Required Qualifications

• Bachelor’s degree in Marketing, Communications, or related field (Master’s preferred).
• Minimum 7 years of progressive marketing experience, including brand strategy and content development.
• At least 3 years of leadership experience managing teams and marketing operations.
• Experience with CRM platforms (e.g., Salesforce).
• Strong communication skills and ability to influence at the executive level.
• Demonstrated success in nonprofit marketing strategy and growth is required.

Preferred Qualifications

• Experience in donor-focused organizations.
• Proven ability to lead strategic marketing operations and manage vendors.
• High comfort level with ambiguity and evolving organizational needs.
• A blend of Non-Profit and Enterprise experience is preferred.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Strategy/Planning, and Public Relations

• Industries

  Non-profit Organizations, Business Consulting and Services, and Marketing Services

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Inferred from the description for this job

Medical insurance

Vision insurance

Pension plan

Paid maternity leave

Paid paternity leave

Disability insurance

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