Senior Customer Insights & Analytics Lead

Ryder System, Inc.; Dover (DE); On-site; USD 115,000 - 125,000; Full time

Job summary

Ryder System, Inc. seeks a Lead Data Analyst to design and deliver advanced dashboards, perform complex analyses, and translate findings into actionable business insights for Marketing and broader business objectives.

You will lead data integration from multiple systems, develop scalable reporting, ensure data quality, and partner with Marketing, Sales, IT to drive strategic outcomes.

Qualifications

• Bachelor's Degree in Supply Chain, Data Analytics or equivalent, Required
• Master's Degree in Supply Chain, Data Analytics, MBA or equivalent, Preferred
• 6+ years in applied projects and digital transformation
• 6+ years creating dashboards for diagnostic analysis across the business in a cloud environment
• 4+ years as an individual contributor on a team

Responsibilities

• Lead the design, development, and delivery of advanced dashboards and analytical products for executive leadership and strategic initiatives.
• Design scalable reporting frameworks across multiple product lines and business segments.
• Lead comprehensive customer and market analyses to support Marketing strategy and decision making.
• Establish best practices for data accuracy and integrity and act as a data assets steward.
• Lead data acquisition, integration, cleaning, validation, and analysis across multiple systems.

Skills

SQL/queries

Python

PowerBI

R

Databricks

Stakeholder communication

Education

Bachelor's in Data Analytics or related

Master's in Data Analytics or MBA

Tools

SQL

Python

PowerBI

R

Databricks

Job description

Ryder System, Inc. seeks a Lead Data Analyst to design and deliver advanced dashboards, perform complex analyses, and translate findings into actionable business insights for Marketing and broader business objectives.

You will lead data integration from multiple systems, develop scalable reporting, ensure data quality, and partner with Marketing, Sales, IT to drive strategic outcomes.