Senior Customer Growth & GTM Lead - AZ

Boeing; Surprise (AZ); On-site; USD 80,000 - 122,000; Full time

Job summary

Boeing in Surprise, AZ is seeking a Senior Customer Service Representative to drive pipeline growth and accelerate revenue. The role focuses on leading GTM efforts for products launching in AZ and building a year-round pipeline.

The ideal candidate brings 5 years in sales/marketing, strong Zendesk and Freshdesk experience, and a collaborative mindset. This temporary listing offers competitive pay, full benefits, and room to grow within Boeing.

Qualifications

• Ability to teach others and share knowledge with colleagues.
• Empathy that helps deliver constructive feedback.
• Zendesk grounding; Freshdesk experience is a plus.
• Patience and QA monitoring mindset to drive ongoing growth.
• A viewpoint on Boeing's space program, informed by reading.

Responsibilities

• Lead go-to-market efforts for AZ product launches.
• Build calendar to maintain Surprise, AZ pipeline year-round.
• Develop the Empathy report leadership checks for AZ reviews.
• Pair Zendesk insight with intuition to rank top leads.
• Craft hooks that engage Surprise, AZ prospects.
• Coach junior reps through early negotiations.
• Grow brand awareness via Ticket Management and Zendesk initiatives.
• Brief the team on weekly market performance.

Skills

Mentoring

Empathy

Negotiation

Lead generation

Tools

Zendesk

Freshdesk

Job description

Boeing in Surprise, AZ is seeking a Senior Customer Service Representative to drive pipeline growth and accelerate revenue. The role focuses on leading GTM efforts for products launching in AZ and building a year-round pipeline.

The ideal candidate brings 5 years in sales/marketing, strong Zendesk and Freshdesk experience, and a collaborative mindset. This temporary listing offers competitive pay, full benefits, and room to grow within Boeing.