Customer Service Manager

Energy Innovation Corp; Columbus (OH); On-site; USD 95,000 - 141,000; Full time

Benefits offered by this job

Equity

Health benefits

Flexible work location

Job summary

Boeing in Columbus, OH is seeking a Customer Service Manager to set the pace for a contract revenue team. The role offers a salary range of $95,000 - $141,000, equity, top-tier health benefits, and the flexibility to work where you do your best thinking.

You will turn churned logos into win-back targets, engage with local networking, optimize campaigns, and defend ROI with finance. This is a learning-obsessed environment that values candid feedback and growth.

Qualifications

• Customer-focused outlook with strong interpersonal skills.
• Self-motivated and able to work independently with minimal oversight.
• Working knowledge of HubSpot Service Hub alongside transferable Active Listening chops.
• Proven leadership experience guiding manager-level initiatives.

Responsibilities

• Turn churned sales marketing logos into win-back targets with a plan
• Show up at Columbus, OH networking nights with a reason to follow up
• Tune the ad creative until the sales marketing cost-per-lead drops
• Analyze campaign metrics and optimize spend against revenue targets
• Frame the forever-learning ROI a Columbus, OH CFO can defend internally
• Plant Boeing in the sales marketing conversations buyers already trust

Skills

Interpersonal skills

Self-motivation

Leadership

Tools

HubSpot Service Hub

Job description

Boeing is building a contract revenue team in OH, and this Customer Service Manager seat is the one that sets the pace. Come own your work at Boeing: $95,000 - $141,000, a supportive team, and 7 years of HubSpot Service Hub put to good use.

Key Responsibilities

• Turn churned sales marketing logos into win-back targets with a plan
• Show up at Columbus, OH networking nights with a reason to follow up
• Tune the ad creative until the sales marketing cost-per-lead drops
• Analyze campaign metrics and optimize spend against revenue targets
• Frame the forever-learning ROI a Columbus, OH CFO can defend internally
• Plant Boeing in the sales marketing conversations buyers already trust

What You'll Bring

• Customer-focused outlook with strong interpersonal skills
• Self-motivated and able to work independently with minimal oversight
• Working knowledge of HubSpot Service Hub alongside transferable Active Listening chops
• Proven leadership experience guiding manager-level initiatives

A learning-obsessed Columbus, OH company through, Boeing measures success by how invisible its sales marketing systems become. Candid, kind feedback is part of the job, and we coach toward growth rather than blame.

We back our team with $95,000 - $141,000, equity, top-tier health benefits, and the flexibility to work where you do your best thinking.

This Customer Service Manager posting is fresh, active, and open for business right now.