Customer Success Manager

Boeing; Santa Ana (CA); On-site; USD 124,000 - 196,000; Full time

Job summary

Boeing is seeking a Customer Success Manager in Santa Ana to drive outbound campaigns and protect revenue forecasts. The role offers a starting range of $124,000 to $196,000, with a collaborative sales-marketing team handing over the reins.

Expect to mentor reps, manage renewals, and foster client references through proactive post-sale check-ins and social content initiatives. The position is grounded in a customer-obsessed Santa Ana culture and open resumes to Boeing as of now.

Qualifications

• 6+ years of sales/marketing experience as shown by the 6-year cycle reference.
• Ability to manage campaigns and drive revenue growth in a fast-paced environment.
• Comfort with freelance arrangements and unconventional workplace rhythms.

Responsibilities

• Use Zendesk and outbound tools to automate and scale outbound efforts.
• Own renewals timeline to prevent slippage for Santa Ana customers.
• Mentor junior reps on outreach cadence and handling objections.
• Own post-sale check-ins to turn clients into references.
• Seed Santa Ana social channels with content that drives engagement.

Skills

Outbound collaboration

Client communication

Mentoring teammates

Strategic selling

Tools

Zendesk

Outbound calling tools

Job description

Boeing wants the kind of Customer Success Manager who can launch a campaign Monday and defend the revenue forecast Friday. The bargain is plain — your 7 years and Creativity for $124,000 - $196,000, plus a sales marketing team that hands over the reins.

Key Responsibilities

• Use Zendesk and Outbound Calling tools to automate and scale outbound efforts
• Keep Santa Ana renewals from slipping by owning the timeline
• Mentor junior reps on outreach cadence and objection handling
• Own the post-sale check-in that turns clients into references
• Seed Santa Ana social channels with content that earns replies

What You'll Bring

• Clarity of thought that shows up in tidy documentation
• Comfort with freelance arrangements and the rhythms of an oddball-friendly workplace
• Real curiosity about why Boeing customers do what they do
• A Santa Ana network, or the hustle to build one from scratch
• Resilience measured across 6 years of sales marketing cycles
• Curiosity that outpaces your current job description

What sets Boeing apart isn't size but a customer-obsessed Santa Ana culture that refuses to ship Presentation Skills it wouldn't trust itself. We reward the teammate who unblocks three colleagues over the one who quietly hero-codes alone.

From the $124,000 - $196,000 starting line, expect coaching that grows your Patience and benefits that quietly cover the rest of life.

As of right now, Boeing is still reading every resume that lands here.