Senior Customer Experience & Donations Associate

Goodwill Industries of Southern NJ and Philadelphia; Hamilton Township (NJ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical

Discounts

PTO/Holidays

Credit Union

Job summary

Goodwill Industries of Southern NJ and Philadelphia is seeking a Store Associate for the Hamilton Plaza Store in Hamilton, NJ. The role involves processing transactions, encouraging Round-Up donations, and delivering friendly customer service in a busy retail environment.

The position requires adherence to Goodwill policies, a neat appearance, flexible availability including nights and weekends, and the ability to maintain a clean and organized store.

Qualifications

• Customer Service: ability to meet customer needs and resolve concerns.
• Honesty/Integrity: truthful and credible in the workplace.
• Reliability: dependable and trustworthy.
• Enthusiasm: bring energy to tasks.
• Accuracy: perform work precisely and thoroughly.
• English: clear verbal and written communication.

Responsibilities

• Follow store policies and safety procedures; maintain professional etiquette.
• Process register transactions, handle cash, and encourage Round-Up donations.
• Engage customers using prescribed steps to deliver service.
• Cross-train as Donation-Utility Associate and Barcoder for growth.
• Assist with opening/closing procedures and stock merchandise.
• Keep the sales floor clean, organized, and properly priced.

Skills

Customer service

Honesty & integrity

Reliability

Enthusiasm

Accuracy

English communication

Flexibility

Job description

Goodwill Industries of Southern NJ and Philadelphia is seeking a Store Associate for the Hamilton Plaza Store in Hamilton, NJ. The role involves processing transactions, encouraging Round-Up donations, and delivering friendly customer service in a busy retail environment.

The position requires adherence to Goodwill policies, a neat appearance, flexible availability including nights and weekends, and the ability to maintain a clean and organized store.