Customer Experience Specialist — Retail & Growth

Goodwill Industries of Southern NJ and Philadelphia; Ewing Township (NJ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

PTO / Holidays

Discounts

Credit Union

Mylo

Job summary

Goodwill Industries of Southern NJ and Philadelphia is seeking a(Store Associate) at the Ewing, NJ location. You will handle register transactions, encourage Round-Up donations, and assist customers with courteous service.

The role includes cross-training as Donation-Utility Associate and Barcoder, with opening/closing duties and merchandising responsibilities. Applicants should be reliable, detail-oriented, and able to work a flexible schedule.

Qualifications

• Customer Service: meet customer needs and resolve issues in a friendly manner.
• Honesty/Integrity: be truthful and credible in the workplace.
• Reliability: dependable and trustworthy.
• Flexibility: capable of a varied schedule including nights and weekends.

Responsibilities

• Process register transactions, handle money, and balance a drawer.
• Encourage Round-Up donations, targeting a 40% monthly average.
• Provide clear announcements and maintain phone etiquette.
• Cross-train as Donation-Utility Associate and Barcoder.
• Open/close procedures and stock merchandise on the sales floor.
• Keep the store clean, organized, and properly priced.

Skills

Customer service

Communication

Attention to detail

English proficiency

Job description

Goodwill Industries of Southern NJ and Philadelphia is seeking a(Store Associate) at the Ewing, NJ location. You will handle register transactions, encourage Round-Up donations, and assist customers with courteous service.

The role includes cross-training as Donation-Utility Associate and Barcoder, with opening/closing duties and merchandising responsibilities. Applicants should be reliable, detail-oriented, and able to work a flexible schedule.