Senior Customer Engineer LATAM - Remote Data & AI Solutions

Ladders; United States; À distance; USD 110 000 - 130 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Vision coverage

Dental coverage

Mental wellness benefit

Vacation & holidays

Parental leave

Volunteer time off

401(k) plan

Wellness incentives

Résumé du poste

Ladders is seeking a Senior Customer Engineer - LATAM to join a leader in the Information Technology space. You will serve as a technical partner to customers across LATAM, translating complex data and product capabilities into clear business value.

The role works with sales and post-sales teams to shape proof‑of‑concept engagements and drive strong customer outcomes, engaging executives from CIOs to developers in a consultative environment.

Qualifications

• Fluency in Spanish and English for business communication.
• 6+ years of SaaS sales engineering or related field.
• Experience with data querying and transformation tools (SQL, Python).
• Familiarity with cloud databases (Google Cloud, Amazon Redshift).
• Proficiency with AI tools (Claude, Gemini).

Responsabilités

• Act as trusted technical advisor on data architecture and business outcomes.
• Communicate effectively at all levels within the customer's organization.
• Bridge technical and business conversations to define outcomes.
• Share best practices during proof-of-concept projects.
• Collaborate with Account Executives to support revenue growth and customer relationships.
• Partner with post-sales teams to translate pre-sales value into results.
• Build strong relationships with key technical stakeholders.

Connaissances

Spanish

English

SaaS sales engineering

SQL

Python

Google Cloud

Amazon Redshift

Claude

Gemini

Outils

SQL

Python

Google Cloud

Amazon Redshift

Claude

Gemini

Description du poste

Ladders is seeking a Senior Customer Engineer - LATAM to join a leader in the Information Technology space. You will serve as a technical partner to customers across LATAM, translating complex data and product capabilities into clear business value.

The role works with sales and post-sales teams to shape proof‑of‑concept engagements and drive strong customer outcomes, engaging executives from CIOs to developers in a consultative environment.