Senior Customer Service & Operations Agent - Part-Time

FedEx Corporation; Melbourne (FL); Sur place; USD 17 000 - 28 000; Temps partiel

Résumé du poste

FedEx Corporation in Melbourne, FL is seeking a part-time team member to provide accurate customer information, resolve issues, and support station operations. The role includes assisting customers, selling services, and handling administrative tasks essential to daily operations.

Required at least a high school diploma or GED, ability to use a computer terminal, and physical capability to lift up to 50 lbs with assistance. Strong communication and interpersonal skills preferred.

Qualifications

• Minimum Education: High School Diploma/G.E.D.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs and maneuver packages above 50 lbs with equipment or assistance.
• Good human relations and communications skills.

Responsabilités

• Respond to inquiries with accurate information and assist customers.
• Resolve problems and upsell company services as appropriate.
• Provide administrative support for station operations.

Connaissances

Customer service

Communication

Computer terminal use

Manual handling

Formation

High School Diploma/G.E.D.

Description du poste

FedEx Corporation in Melbourne, FL is seeking a part-time team member to provide accurate customer information, resolve issues, and support station operations. The role includes assisting customers, selling services, and handling administrative tasks essential to daily operations.

Required at least a high school diploma or GED, ability to use a computer terminal, and physical capability to lift up to 50 lbs with assistance. Strong communication and interpersonal skills preferred.