Senior Custom Framing Lead — Sales & Service

Michaels; Rossford (OH); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical insurance

Dental insurance

Vision coverage

Tuition assistance

Adoption assistance

Commuter benefits

Flexible spending accounts

Telemedicine

Job summary

The Michaels Companies Inc. in Toledo–Rossford, OH, is seeking a Store Lead to coach a framing team and build strong customer relationships by delivering custom framing solutions.

The role emphasizes planning workload with the Store Manager, meeting KPIs, and driving on-time framing projects. Responsibilities include overseeing SOP compliance, staff development, inventory shrink control, and participation in hiring and training efforts.

Qualifications

• Basic computer skills.
• Retail management experience is preferred.
• Experience leading a sales team is preferred.

Responsibilities

• Assist Store Manager in leading and managing SOP adherence and company programs.
• Develop and coach the team selling behaviors.

Skills

Basic computer skills

Job description

The Michaels Companies Inc. in Toledo–Rossford, OH, is seeking a Store Lead to coach a framing team and build strong customer relationships by delivering custom framing solutions.

The role emphasizes planning workload with the Store Manager, meeting KPIs, and driving on-time framing projects. Responsibilities include overseeing SOP compliance, staff development, inventory shrink control, and participation in hiring and training efforts.